Support and Training
Overview of The Surgery Network's Support and Training
Max
Last Update vor 3 Jahren
Most modern services automate their client interfaces with electronic communications and make it difficult to talk to a real person. Our focus is different as we see ourselves as being a member of your team, guiding, helping and supporting you in your purchasing and financial management.
Your Support Manager
- Often cited as one of the most important aspects of the service, you have an expert in clinical buying that can answer questions, resolve issues, obtain quotes and answer any questions you might have on your purchasing.
- Completely independent of all suppliers, your Support manager is in the best position to ensure you are protected and getting the best results in your buying.
Your Support and Messaging Centre
In addition to your Support Manager you have a special support and messaging centre that lets you connect directly to your Support Manger or a supplier customer service support team. There is no need to go into long explanations of who you are and what you need. Every message details your key contact information and your own message. If you reference a product then they know instantly what you are referring to. A simple way of quickly getting through to the right person saving time and frustration!